Digital Strengthening of Marcel-France with Jerrejerre
Client Situation
Marcel-France, a Colombian company with extensive experience in the hair care product market, was facing a critical situation: its web portal had been the victim of an attack that compromised its functionality and user trust. Beyond technical recovery, the company needed a strategic partner that could offer continuous support and help it evolve digitally.
The Challenge
The first challenge was the urgent recovery of the compromised website, ensuring information security, restoring operability, and providing peace of mind to its customers. The subsequent goal was to transform its site into a robust sales channel, with e-commerce functionalities adapted to the business's specific commercial rules.
The main challenges included:
- Restoring a website with multiple vulnerabilities.
- Implementing web security best practices and access control.
- Establishing a reliable and proactive technical support service.
- Developing an e-commerce platform with personalized business logic and simple administration for their internal team.
Our Solution
At Jerrejerre, we activated an immediate response plan to guarantee the digital continuity of Marcel-France, followed by a transformation process based on three pillars:
- Recovery and Shielding of the Web Portal We applied advanced techniques for site recovery in CMS environments, strengthened the infrastructure with updated security protocols, and left the site clean, stable, and protected.
- . Specialized and Continuous Technical Support We implemented our support and maintenance service with preventive monitoring, incident resolution, and personalized guidance for the Marcel-France team.
- 3. Development of Custom E-commerce We evolved the website with an online sales system that includes:
- Custom business rules (product visibility by user type, exclusive discounts, coverage zones).
- Simple administration of products, orders, and users.
This solution was designed under our customized software development methodology, with a focus on user experience and operational efficiency.
